Terms of Service

Last Updated: June 25, 2025

1. Introduction
Welcome to the Pandora Smoker Shopify store (the “Site”), operated by Pandora Smoker (“we,” “us,” or “our”). By accessing or using the Site and purchasing our premium tabletop smoke infuser products (the “Products”), you agree to these Terms of Service (“Terms”). If you do not agree, please do not use the Site.

2. Changes to Terms
We may modify these Terms at any time. Updated Terms will be posted here with a new “Last Updated” date. Your continued use of the Site after any change constitutes acceptance of the revised Terms.

3. Use of the Site
You must be at least 18 years old or have parental consent. You agree not to use the Site for unlawful purposes and to comply with all applicable laws.

4. Account Registration
To place an order, you may register for an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

5. Orders & Payment
All orders are subject to acceptance. We accept major credit cards and PayPal. Prices are shown in AUD and include GST where applicable. Payment is charged at the time of order.

6. Shipping & Delivery
We ship within Australia and internationally using free standard shipping. Estimated delivery times vary by location and are provided at checkout. We are not liable for carrier or customs delays.

7. Returns & Refunds
You may return unused Products within 14 days of delivery for a refund of the product price (shipping costs are non-refundable). To initiate a return, email us at pandorasmoker@gmail.com with your order number and reason for return.

8. Intellectual Property
All content on the Site—text, graphics, logos, images, and software—is owned by Pandora Smoker or its licensors and protected by copyright, trademark, and other laws.

9. Disclaimer of Warranties
THE SITE AND PRODUCTS ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

10. Limitation of Liability
IN NO EVENT SHALL PANDORA SMOKER BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SITE OR PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11. Indemnification
You agree to indemnify, defend, and hold harmless Pandora Smoker and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of the Site or violation of these Terms.

12. Governing Law
These Terms are governed by the laws of Victoria, Australia. Any dispute will be subject to the exclusive jurisdiction of the courts of Melbourne, Victoria.

13. Severability
If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.

14. Contact Us
For questions or support, please contact:
Pandora Smoker
Email: pandorasmoker@gmail.com